Free shipping on all orders

FAQs

HOW DO I PLACE MY ORDER? 

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. 

We’ll prepare your order and let you know when it's on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

On average, merchandise is prepared for packaging and shipped from our facility 1-2 business days after purchase. It takes 8-12 business days for Standard shipping and 5-6 business days for Fast shipping

MY TRACKING NUMBER ISN’T WORKING.

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us via email to get supported.

I NEED HELP WITH A LATE ORDER.

If your order has not arrived after 15 business days please contact us for timely support.

LANGUAGE AND CURRENCY

Language used?

We use English language on the website.

Currency used?

We use USD as the currency.

PAYMENT

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal, and Cash on Delivery (COD) payment method (applied COD for Vietnam shipping addresses only).

When will my card be charged?

Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.